General Troubleshooting

General troubleshooting

  1. Check the Notification Center, are there any icons showing?
    • The notification center can be shown either at the top of the left menu
      Menu Notification Center
    • or if the window is not wide enough in the right corner of the top bar Top Bar Notification Center
    • Click the notifications to get more detail
  2. Check the Line Status
    • Navigate to Production > Line Status
      Line Status
    • If everything is alright, the cog icons should be spinning and the status icons should be green
    • If something isn't running when it should the status icons will be orange or red, and the status column will contain an error message
  3. Check the Feeding Buffer Status
    • Navigate to Production > Feeding Buffer Status
      Feeding Buffer Status
    • The status icon should be green
    • If any buffer isn't running as it should, the status column will contain an error message