Routing Errors

When the operator pushes the operator switch, the system will attempt to route the carrier to its next destination. If the destination cannot be reached, a routing error will be displayed on the terminal and the carrier will not leave the work position. There may also be other reasons for the carrier not leaving, see Station Locks.

The system will automatically retry to route the carrier until it succeeds, at which point the "Continue" message will be shown on the terminal indicating to the operator that the operator switch can be pushed again to send the carrier away. Pushing the operator switch while there is a routing error displayed will not have any effect.

Destination Full

Displayed on terminal: [Rail] +X Full

This is a common message if all the recieving rails are filled to capacity. For some use cases this may be quite normal, such as when an empty carrier buffer is constantly feeding loading stations with empty carriers.
If this error frequently shows up on work stations, it may indicate that the system is not balanced correctly.

The terminal message will show the first full rail, and the total number of rails available.

Solution

Free up space on the recieving stations to continue

Station Group Not Available

Displayed on terminal: GroupNotValid

The destination station group is not configured as being available for routing, but is still used in the route. This indicates a misconfiguration.

Solution

Reconfigure the station group used in the route to be available for routing or use a different station group.

No Stations in Station Group

Displayed on terminal: NoStationInGroup

This error will occur if there is no station configured in the destination group. This indicates a misconfiguration.

Solution

Add stations to the station group that is configured in the route

No Stations Online

Displayed on terminal: NoStationsOnline

No station in the station group configured in the route is online.

Solution

Investigate if there is a hardware issue and why the stations are not online.

Rails Blocked

Displayed on terminal: RailsBlocked

All the rails are blocked from receiving carriers.

Solution

Unblock the rails via station settings

No Rails Match Rail Rules

Displayed on terminal: BlockByRailRules

Will happen if there is no rail in the station group for the route that has routing rules allowing this carrier entry. This indicates a possible misconfiguration.

Solution

Reconfigure the route or modify the routing rule to allow the carrier.

No Reachable Stations

Displayed on terminal: NoReachableStn

This error will happen if the system does not detect any available path between the currently sending station and any station in the recieving station group. This indicates a possible misconfiguration.

Solution

  • Check if the recieving stations in the station group are set up correctly and that the stations are physically connected via bridges
  • Check if the rail rules on bridges allow this carrier

No Collection Route

Displayed on terminal: NoCollectRoute

A carrier that is not currently on any route will by default be adressed to a colleciton station group that is set up as a system setting. This error will happen if there is no station group configured for collection.

Solution

Configure a station group for collection in the system settings.

Invalid Mechanical Destination

Displayed on terminal: InvalidMechRail

This can happen if mechanical addressing is used, and the rail entered does not exist.

Solution

Readress the carrier mechanically to a rail that does exist.

Operator Address Missing

Displayed on terminal: EnterAddress

If the operation is set up as being operator addressed, but no destination has been entered by the operator, this error may occur.

Solution

Enter a destination via terminal commands.

Invalid Operator Address

Displayed on terminal: InvalidAddress

The operator has entered an invalid destination when selecting the destination.

Solution

Enter a valid destination via terminal commands.

Overflow Unavailable

Displayed on terminal: NoOverflow

The destination stations are full and the operation has an overflow route set. However the overflow stations cannot be reached due to some other routing error. If the overflow station is full, you will instead get the Destination Full error.

Solution

Check that the overflow route is correctly configured

Call Destination Blocked

Displayed on terminal: CallSequence

The station is routing a carrier that is part of a buffer call, but the destination is currently recieving another blocking call order. This error should not happen on a regular work station, but is quite normal on a buffer station when blocking call orders are in use.

Solution

Wait for the blocking buffer call to complete.

Blocked by Call Order

Displayed on terminal: BlockByCallOrder

This error is very similar to Call Destination Blocked, but will only happen when we are attempting to route a carrier that is not part of a call order to a destination that is blocked by a call order. This error is more likely to show up on a work station than a buffer.

Solution

Wait for the blocking buffer call to complete

All Excluded

Displayed on terminal: AllExcluded

The addressing strategy does not provide any allowed destination for this carrier.

Solution

Check the addressing strategy for the operation to find how it is configured and work to resolve the problem from that point

Blocked in Station Group

Displayed on terminal: BlockInStnGroup

The rails are blocked in the station group.

Solution

Edit the station group and remove the blocks.

No Operations

Displayed on terminal: NoOperations

We are on a route that does not have any configured operations. This is due to a misconfiguration.

Solution

Add operations to the route.

Special Errors

These should never occur during normal operation and may require assistance from Eton Systems support. There are no fixed procedures to solve these errors.

Carrier Not Found

Displayed on terminal: CarrierNotFound

The carrier we are attempting to route is no longer found in the database

Next Operation Unknown

Displayed on terminal: NoNextOperation

The system has failed to determine what operation should be performed next

No Stations Available

Displayed on terminal: NoStnsAvailable

The adressing strategy has not found any stations to send to.

No Best Rail Found

Displayed on terminal: NoBestRailFound

The system has failed to find a rail to route this carrier to.

Unknown Addressing Strategy

Displayed on terminal: BadStrategy

The current operation is set up with an addressing strategy that is unknown to the system.

General Error

Displayed on terminal: GeneralError

Something unexpected has happened when the system attempted to route this carrier. Contact support.